FedEx Office Print & Ship Center - Chapel Hill, North Carolina

Le FedEx Office Print & Ship Center situé à l'adresse 114 W Franklin St, Chapel Hill, NC 27516 est un centre de services de la marque FedEx. Il propose une gamme complète de services de livraison, de retrait en magasin, d'achats en magasin, de services sur place et dispose d'un parking accessible en fauteuil roulant.

Ce centre est spécialisé dans les services de livraison et de retrait en magasin. Il offre également la possibilité d'effectuer des achats en magasin et de bénéficier de services sur place. Le FedEx Office Print & Ship Center est facilement accessible en fauteuil roulant grâce à son parking adapté.

Ce centre est situé en plein cœur de Chapel Hill, en Caroline du Nord. Il est entouré de nombreux commerces et est facilement accessible en transports en commun. Le FedEx Office Print & Ship Center dispose d'un personnel compétent et à l'écoute, prêt à répondre à toutes vos demandes.

Le FedEx Office Print & Ship Center a recueilli un total de 90 avis sur Google My Business, avec une note moyenne de 3.7/5. Les avis des clients témoignent de la qualité des services proposés et de la satisfaction globale des utilisateurs.

Avis de FedEx Office Print & Ship Center

Aga Maj

1/5

Today, I tried to return a laptop battery, which is considered hazardous material. I went to the FedEx on Franklin Street ich Chapel Hill with a printed label, but the staff told me they couldn’t ship it and that only the Durham branch could accept it. However, when I arrived in Durham, they also refused, explaining that I needed to call and schedule a personal pickup. The Chapel Hill staff didn’t inform me of this, causing me to waste a lot of time.

Kevin Wang

1/5

The worst customer experience ever. The man with glasses was being extremely rude and disrespect to me. The wording and attitude he had was uncivilized. He complaints Every single question I asked, not listening my inquiry about my own shipment. There are many other people comment on the CX issue, I am wondering how do they still keep their job? Where is the manager?

Luis Guerra

5/5

I used their online business card printing services powered by Canva .
Unfortunately, the images transferred unaligned. The team at the shop helped me resolve this issue and reprinted the cards for me on the spot .
Thank You

Brooke Hinkle

5/5

Toka at this location went above and beyond to help get my project out the door in a timely manner. That type of customer service is rare these days!

Cassidie Carmen Bates

5/5

This FedEx staff saved the day! I had a large couch being delivered that was re-routed to their store and they not only held on to it for multiple days, they also helped me load 11 boxes, each weighing 30-80 pounds into my vehicle! So appreciate their helpfulness and flexibility!

Jana Roberts

1/5

I’ve been getting items printed out/enlarged here every month for 7 years and I haven’t had as many issues as I have in the recent months. I email my order in and one employee, Trinity, has messed it up 3 times. I even started adding in the email to please make sure to print out the right items and repeat which ones to print out and how many times. One time I had to wait over 30 mins for her to fix my order. I usually just let it go BUT today she had an attitude like she wasn’t the one who messed my order up AGAIN. She asked her supervisor if she could leave work, he told her to breathe and calm down. I asked for the corporate number to call to file a complaint. Michael claims he tried to help solve the issue but he didn’t even speak to me until I asked for the corporate number. If they talked to me instead of getting defensive I could have suggested to maybe I change the file names to help with this issue. I didn’t want to go back in, but the lady on the phone said I needed a name to file a complaint. I went to Michael and asked for the employees name and I said Michael is the supervisor and Michael got defensive thinking I was filing a complaint on him as well but I wasn’t. Bad attitudes and poor service.

Vivian Arenas

1/5

So un helpful and rude! Walked in, not ONE customer in store, 2 people behind desk, I stood waiting and finally I just asked: Do you sell stamps? To which they said No, and when I asked where I might be able to purchase one stamp, guy said, no idea I don't live here! That was my cue to leave!

Danielle Allen

1/5

I called the store to inquire about printing a poster at 5pm, to see if they could have it printed by 6. Trinitee instructed me to send an email with the file, size, and contact info. As we were communicating back and forth via email, I mentioned that I was researching a few options for getting the poster printed in case there was a more affordable option (such as having the poster printed at the conference hotel in Louisiana), but that I would like a quote to compare options. She responded and said it was probably better to go with the location at the conference hotel. I responded and said I’d like to compare quotes. She sent a price that was higher, but I was fine paying it because it would guarantee I had the poster in time. I responded and asked to have the poster printed around 5:30, and she never responded. I called the store after not hearing back for 15 minutes and she said it wouldn’t be ready until tomorrow morning at 8. If there’s a cutoff time for orders, it would be nice to know that. It really felt like she was ready to get off and just didn’t want to print the poster. Girl whatever lol.