HeliX PC - Burbank, California

Moses S.

I wholeheartedly recommend Mr. Garnik at Helix PC for parts and service. I walked in off the street with a hard drive issue, and he was immediately attentive and incredibly knowledgeable. He diagnosed and fixed the problem right away and provided excellent service at a very reasonable price - less than I expected. Better service and parts than big box stores! Helix PC is now my go-to spot for PC parts and repairs. Highly recommend!

James

The owner Garnik was very helpful and took his time to answer all my questions. I'm new to PCs and he built me a simple and powerful build. Just what I wanted and it runs quiet and quick. This is an honest business with great care taken in these computers. Very awesome store I highly recommend coming here! Thank you - James

Tata Kazaryan

I recently ordered a custom-built PC from Helix PC, and I am thrilled with my purchase. Garnik, the owner, went above and beyond to accommodate my specific requirements, including a powerful graphics card and ample storage. The PC not only looks great with its sleek design but also runs flawlessly, handling all my gaming and multitasking needs effortlessly. I can confidently say that this custom-built PC has truly elevated my computing experience, and I highly recommend Helix PC for their outstanding service and top-notch product quality.

Saro Bekverdian

Helix PC provided the most fair priced combined with the most professional service. Garnik has an excellent attitude that's focused on problem solving. I had some trouble finding parts, he found them for me. I had trouble figure out software, he showed me what I was doing wrong. He never said he couldn't help, even when he didn't know something he said I'll figure it out and get back to you. It's seldom you meet people in this business that are really so well rounded and so professional. Thank you Helix PC for building my beautiful beast of a PC.

Sar 0h

I really needed a PC fixed so I could get my work completed, and I couldn't complete the repair on my own. I called Helix PC and I was asked to bring the PC in so they could take a look at it. The problem was a bit complicated and needed parts and some case modifications, and when I expressed my sense of urgency, it was met with empathy and I wasn't turned away or told that it wouldn't get done on time. I am so grateful for Helix PC's help, they really went above and beyond. If you need anything done for your PC and you don't want to treated the way they would treat you at Best buy's geek squad, like another number, COME TO HELIX PC. Trust me, you won't regret it.

Trip Willingham

I spent several hours reading through reviews on PC repair shops around Burbank / LA. The amount of helpful reviews I came across about HelixPC is the reason I brought my PC into this shop. I wanted to add my review and experience to hopefully help others make a similar decision.

I had a gaming PC that had become very unstable and would crash often. I brought my PC to see Gar on November 8th and got it back November 10th. Haven’t had a single crash and my PC is running (maxed out gaming & work/video editing) better than the day I assembled it. Gar is very passionate about the work he produces. We talked for a solid 30-45 mins the morning I dropped it off about every solution / scenario. Gar was very honest, clear, and thorough from the moment I dropped off the PC to the time I picked it up. I would come back to Gar in the future and will recommend friends and family to do the same!

Michael McKie

I recently had an amazing experience with the computer repair and upgrade service at Helix PC. From the moment I walked in, Garnick was friendly and knowledgeable, making me feel confident that my computer was in good hands.

He was quick to diagnose the issues with my computer and provided a detailed explanation of the necessary repairs and upgrades. Not only did he offer a range of options to fit my budget but allowed me to make an informed decision without any pressure.

The turnaround time for the repairs and upgrades was surprisingly fast, and I was kept informed throughout the entire process. I appreciated the transparency and updates on the status of my computer.

I ultimately decided to upgrade/overhaul my computer. His thoroughness and detailed research to fix my heating problems (he went out of his way to secure parts specific to my problem), was a a true testament of his customer care.

Upon receiving my upgraded computer, I was blown away by the results. The upgrades recommended by Garnick significantly improved its performance, and I couldn't be happier with the outcome. Not to mention, the new case and setup, incredibly beautiful.

Additionally, the pricing was fair and reasonable, considering the quality of service provided. I genuinely feel that I got excellent value for my money.

I highly recommend Helix PC for anyone in need of computer repairs or upgrades. Their expertise, professionalism, and outstanding customer service truly set them apart from other places I've been to in the past. They have earned a loyal customer in me, and I won't hesitate to return for any future computer needs.

Emma Lane

Need to upgrade or switch out some parts in your PC? Gar at Helix PC IS THE PLACE TO GO. I just got my PC less than a week ago and wanted to upgrade my fans with a new color and added RGB. I’d consider myself pretty tech savvy but more software than hardware and did NOT want to mess anything up. I messaged Gar online and he said bring it in after the weekend and gave me a quote - told me it could be done SAME DAY by end of day.
I brought it in and he honored the price he quoted me (I originally had asked for 1 fan but then brought 2 and he worked with me on the price change - it was perfect). THE SWEETEST MAN EVER. Said it would be done by the end of the day and I left, I get a call not even 2 hours later telling me it’s ready !!!!!!
I can’t stress how AMAZING of a job Gar did on my PC. I am blown away. I had a little trouble rebooting back but just gave Gar a call and he walked me through the small steps to get it working… and TADA!! fantastic. Fans running great, RGB working well with software - job well done. Any questions you have, he’ll have the answer or will work with you to find a solution. Outstanding service all around. He really knows how to work with customers and how to work on your computer. Prices are out of this world and the service is even better !!!!! I will be coming back and recommending this place to all my fellow gamers in the area 🙂 My PC is now perfect (for now) in my eyes and now I have a reliable place to bring my PC whenever I need help!
Thank you so much Gar. Keep up the hard work.